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Question about the eyes

Posted by w****(ip:)

Date 2021-10-09

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To whom it may concern,


Good afternoon, I luckily got the chance to adopt Crail(S3) in June Crail event,


The little cutie is well and fine, but I found her eyes bought in the same set became apparently yellow, especially the right eye. The right eye and the left eye looks like different color now.

I took a photo and with the comparison, CE_Cosmic_9 I bought at December, 2020, which is still as same as while I bought. 

I keep them in a cabinet, and prevent them from sunshine, wet, and alcohol, so I have no idea why it became so yellow in three months while CE_Cosmic_9 keep white...

I would like to know if this is normal situation? And is there anything I could do or you could do for me.

I would appreciate your immediate attention to this matter.


Your truly,

Judy Tsai

Attachment 7B5327C2-CB0C-4BF5-8FEA-AC80F9F3CCBE.jpeg

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  • Posted by c****

    Date 2021-10-13

    Rate 0points  

    Spam Hi.

    I checked the inquiry.
    I'm so sorry about the problem.
    I tried to determine the cause of eye discoloration, but I couldn't find the cause.
    If you want a refund, I'll give you a refund.

    Please check and reply.
    Thank you so much.
    Have a good day.
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